Why we value your privacy
We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.
How we collect information
We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry.
What information we hold
- When you contact us by email or through our website, we collect your name, email address, and phone number.
- When you buy something from us, we collect your name, email address, phone number, and a delivery address.
- If you do business with us, we also collect your business name and bank details and keep records of the invoices we send you and the payments you make.
- All purchases are processed by STRIPE, and our ecommerce platform SQUARESPACE and we never store or have access to your credit card information.
Where we store your information
When you contact us by email or through our website, we store your your information in our gmail account. When you buy something, your information is stored in our ecommerce platform SQUARESPACE.
What we use your information for
We occasionally use your contact information to send you details of our products and services. We will use your information to send you invoices, statements, or reminders.
Who’s responsible for your information at our company
Connie O'Kennedy is responsible for the security of your information. You can contact her by email or by phone on the contact page of this website if you have any concerns about the information we store.
Who has access to information about you
When we store information in our own systems, only the people who need it have access.
The steps we take to keep your information private
Where we store your information in third-party services, we restrict access only to people who need it.
The computers we use are all protected by a passcode.
How to complain
We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact Connie O'Kennedy by email or by phone on the contact page of this website
Changes to the policy
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.